So after BNY Melon dropped a tape with my social security number and those of millions of my closest neighbors, they bought me a one year subscription to Experian’s “Triple Alert” credit monitoring service. Today, I got email telling me that there was new information, and so I went to login.
Boy, am I glad to know they take my privacy seriously, because otherwise, their failure to fill out fields in their certificate might really worry me.
I mean, I’m not annoyed that BNY Mellon treated my information negligently. Oh, no. I expect that. I am a little annoyed that having done so, they offered me a year of “monitoring” rather than prevention. I’m annoyed that it’s a year, when there’s no evidence that risk of harm falls after a year. And I’m annoyed that the company offering monitoring doesn’t bother to get the little things right.
[Update: This may be a broader issue of all non-EV certs being treated like this. I admit, I rarely check because I rarely care. But when I do care, I reasonably expect it to be done right.]