Usability

Ian Grigg has a great page on the SSL industry (really the “certification authority” industry.) Worth reading. The topic reminds me of an essay, I think from Nick Szabo, on the use of language and terminology within the security industry to distort thinking. (The bit I remember discussed the use of “certification authorities,” self-declared.) I’m…

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Something about a post by Steve got to me… Whenever amazon comes up in conversation I tell people how particularly behind they are but I don’t think I get the point across. Who does better? I find that it always works better to say who does well, rather than who does poorly. Let people figure…

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Another interesting article from Peter Merholz closes with: Until now, user experience efforts have been focused on building teams that practice user-centered design (UCD). However, researchers at User Interface Engineering recently discovered that the size of an organization’s UCD practice is somewhat inversely proportional to the site’s usability. You read that right: Companies that invest…

Read More Organization in the way: how decentralization hobbles …

In “Metadata for the masses,” Peter Merholz presents an interesting idea, which is build a classification scheme from free-form data that users apply. He points to Flikr’s “Cameraphone” category, which would probably not exist if there was only a pull-down list. He also points up problems: Many categories for one thing (nyc, NewYork, NewYorkCity), one…

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