startups

In “The product manager’s lament,” Eric Ries writes about his view of product managers: Let’s start with what the product manager does. He’s supposed to be the person who specifies what the product will do. He writes detailed specs which lay out exactly what features the team should build in its next iteration. These specs…

Read More CTOs, Product Management and Program Management

Zero-Knowledge Systems was one of the hottest startups of the internet bubble. Unlike internet companies selling pet food or delivering snacks to stoners, Zero-Knowledge was focused on bringing privacy to all internet users. We had some fantastic technology which was years ahead of its time. And people often ask me “whatever happened to them?” The…

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My friend Austin Hill has a new blog, Billions With Zero Knowledge. He’s got a really good post up “Crowdsourcing or Community Production – An Interview with Hugh McGuire from Librivox.” What’s most interesting to me is how new companies are trying to tap into customer enthusiasm to build not only value for their customers,…

Read More How to Treat Customers

There’s a fascinating article in the New York Times last week, “Expunged Criminal Records Live to Tell Tales” about how companies like Choicepoint which collect and sell public records don’t pick up orders to expunge those records. I didn’t have much to add, and figured the Times doesn’t need me to pimp their articles (they…

Read More Long Term Impact of Youthful Decisions