Shostack + Friends Blog Archive

 

Best autoresponse message

As Brad Feld says, this is the best auto-responder in a long time:

I am currently out of the office on vacation.

I know I’m supposed to say that I’ll have limited access to email and won’t be able to respond until I return — but that’s not true. My blackberry will be with me and I can respond if I need to. And I recognize that I’ll probably need to interrupt my vacation from time to time to deal with something urgent.

That said, I promised my wife that I am going to try to disconnect, get away and enjoy our vacation as much as possible. So, I’m going to experiment with something new. I’m going to leave the decision in your hands:

If your email truly is urgent and you need a response while I’m on vacation, please resend it to interruptyourvacation@example.com and I’ll try to respond to it promptly.

If you think someone else at First Round Capital might be able to help you, feel free to email my assistant, Fiona (fiona@firstround.com) and she’ll try to point you in the right direction.

Otherwise, I’ll respond when I return…

Warm regards,
Josh

It avoids any lies, and drives responsibility and choice onto the sender. You can learn a lot about senders this way. It’s probably better than many background checks.