I flew Virgin Atlantic for the first time recently, for a day trip to San Francisco. I enjoyed it. I can’t remember the last time I actually enjoyed getting on a plane.
The first really standout bit was when the Seattle ground folks put on music and a name that song contest. They handed out free drink tickets for each winner, and a second free drink for singing along through the PA. I was initially a little skeptical — I really wanted some peace and quiet — but it’s better than airport CNN. They seemed to be having a genuinely good time, and they had me smiling by the time I got on the plane.
On the way home, I splurged for a $50 upgrade, figuring that I needed a drink or three, and some food wouldn’t hurt either. The seat was comfy, and the flight attendant was friendly, conversational and appeared to be enjoying himself.
If I lived in San Francisco (their US hub) I’d be a convert. As is, I’ll likely fly them when I can.
If I was one of those pedantic bloggers who tried to tie everything back to the blog title, I’d talk about the value of the unexpected. But really, give them a chance if you’re headed on a route they fly.