Dell Batteries and Privacy?
Kip Esquire has a blog post about liabilities and restatments and product liabilities with an interesting twist for the capture-everything crowd:
As for the costs of warning: How geographically diverse are the customers? How easy or difficult would it be to communicate the warning — would a press release be sufficient? Is the product likely to have been resold? And, almost uniquely relevant to Dell, does the manufacturer have a customer database?
There’s an emergent trend of the accumulation of data causing chaos. I’m sure Dell and Sony would have preferred not to own up to this, but the ability to contact customers cheaply cuts two ways.
For more on how common this is, see Bob Sullivan’s “Exploding Gadgets– it’s not just Dell.” The article lays out how many products have similar risk, which makes Dell’s actions all the more striking.
(Kip’s article is Kip Esquire, “Have you Tried Rebooting?,” and the photo is from the Sidney Morning Herald.)